Privacy Policy

Who we are

Our website address is: https://bellehorreur.com

We are a print-on-demand ecommerce website

Effective Date: July 7, 2025

1. Introduction

Lil Horreurs is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal data when you visit or shop on https://bellehorreur.com It also outlines your rights under applicable privacy laws, including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

2. What Information We Collect

2.1 Information You Provide

  • Name
  • Email address
  • Billing and shipping addresses
  • Phone number
  • Payment details (processed securely through PayPal, not stored)
  • Account credentials (if applicable)
  • Messages sent via email, contact form, or live chat

2.2 Information Collected Automatically

  • IP address
  • Browser type and settings
  • Device type
  • Pages visited and duration
  • Referring pages or URLs
  • Cookie and tracking technology data

2.3 Information from Third Parties

  • Payment processors
  • Shipping providers
  • Analytics and advertising platforms
  • Email marketing services (if opted in)

3. How We Use Your Information

We may use your personal data to:

  • Process and deliver your orders
  • Provide customer support
  • Send order and account updates
  • Personalise your shopping experience
  • Improve our website functionality and performance
  • Comply with legal and regulatory obligations
  • Send marketing communications (only if you’ve opted in)

4. Legal Bases for Processing (GDPR)

For users in the EU/EEA, we process your data based on:

  • Contractual necessity – for purchases or service delivery
  • Consent – for cookies, analytics, and marketing
  • Legal obligation – for tax, compliance, and recordkeeping
  • Legitimate interest – for website improvement and fraud prevention

5. How We Share Your Information

We may share your data with:

  • Service providers (PayPal, shipping couriers)
  • Marketing partners (if consent is given)
  • Regulatory and legal authorities (if required)
  • Business transferees (in the event of a sale or merger)

We do not sell or rent your personal data to third parties.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality
  • Analyse usage patterns
  • Show relevant content and promotions

You may control cookie preferences via our banner or your browser settings. Consent is obtained where required by law.

7. Data Retention

We retain personal data only as long as necessary to fulfil the purposes described in this policy or as required by law.

8. Your Rights

For EU/EEA Residents (GDPR):

You have the right to:

  • Access, update, or delete your personal data
  • Restrict or object to our use of your data
  • Request data portability
  • Withdraw consent at any time
  • Log a complaint with your local Data Protection Authority

For California Residents (CCPA/CPRA):

You have the right to:

  • Know what personal data we collect, use, and share
  • Delete your data (with exceptions)
  • Correct inaccurate personal information
  • Opt out of sharing for behavioural advertising
  • Limit use of sensitive personal data
  • Non-discrimination for exercising these rights

9. International Transfers (GDPR)

Your data may be transferred outside the EU/EEA (e.g., to service providers in the US). We ensure appropriate safeguards, such as Standard Contractual Clauses, to protect your data.

10. Data Security

We take reasonable administrative, technical, and physical security measures to protect your personal data against unauthorised access, loss, or misuse, including SSL encryption and secure hosting environments.

11. Use of Google Analytics

We use Google Analytics, a web analytics service from Google LLC, to understand how users interact with our website. Google Analytics collects:

  • Device and browser information
  • IP address (anonymised in the EU)
  • Page views and on-site behaviour
  • Traffic sources

We have enabled IP anonymisation and disabled Google Ads data sharing to comply with GDPR. Google Analytics data is retained for 26 months.

Cookie Consent

Google Analytics is only activated with your consent through our cookie banner (for users in the EU/EEA). You can withdraw this consent at any time.

Opt Out

To opt out of Google Analytics, you can use this browser add-on:
https://tools.google.com/dlpage/gaoptout

For details on Google’s privacy practices, visit:
https://policies.google.com/privacy

12. Children’s Privacy

We do not knowingly collect data from individuals under 16 years of age. If you believe we have done so, please contact us so we can delete the data.

13. “Shine the Light” Disclosure (California)

California’s “Shine the Light” law allows residents to request a list of third parties (if any) to whom we disclosed personal data for marketing purposes in the past year. We do not disclose personal data for third-party direct marketing.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted here with an updated “Effective Date.” We encourage you to review it regularly. Significant changes may be communicated directly via email or website notices.

15. Contact Us

If you have questions or wish to exercise your rights, please contact:

Lil Horreurs children’s books
Web: https://bellehorreur.com
Email: hello@bellehorreur.com
Address: New Chapel Lane, Tullow, Co. Carlow. Ireland